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Troubleshooting: Can’t Install Windows After Booting From CD/DVD

March 15, 2010 by Saqib Leave a Comment

I have faced this problem in one of my client’s Computer.

The Scenario:

The whole hard disk had a lot of viruses. So the last thing I could think is to format it. So I inserted Windows XP’s CD in it, deleted all the partitions and then selected “Format and install Windows on C:” The problems became worse from here. During the formatting process, the PC automatically shut down. I didn’t know the reason why this happened, but I knew that now I am in deep trouble.

The PC just powered OFF automatically because of voltage fluctuation, I think. Now after switching it ON again, I am unable to see any screen after booting from CD. It was just pure black. All I can do is, I was just pressing any key to boot from CD and then the screen just went’s black. So let’s learn how to trouble shoot this problem.

Even after trying for some 5 times, I was not able to see any screen. I kept on restarting the PC, and in the stage where it was written that “Press any key to boot from CD”, I pressed some key and then again the black screen. I was worried very much, as I thought that the Hard disk went kaput, because of the abrupt shutting down of the PC. Then I thought of this new “innovative” idea.

Solution:

I connected this Hard disk to another working Computer. I connected this drive as SLAVE. That working Computer already had a MASTER Hard disk with installed OS. So I connected this Hard disk as SLAVE and then formatted it. After connecting that faulty Hard disk, I could see all it’s partitions, so I right clicked it and then clicked on “Format“. After the formatting is complete, I took that Hard disk out and then installed it on that PC and then I was able to install Windows XP. That black screen problem’s now gone.

So sometimes we have to think of some new ideas to make things work. I hope if you ever face this problem, you apply this method. If you are unable to install Windows even after booting from CD/DVD, then simply take out this faulty hard disk, connect to other working PC and format it. The problem’s now gone.

Filed Under: Troubleshooting

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