Windows 8 is the new beginning for Microsoft, but for end users like you and me, there are some gripes that we’re left with. For example; the newest nagging issue Windows 8 users can face is to get an error when installing or updating apps (applications) from the Windows Store. In this post, you’ll learn how to fix this issue. The error states:
Something happened and this app couldn’t be installed. Please try again. Error code: 0x80073cf9
You only have the option to try again or cancel installing the application. Unfortunately, both these buttons are not of any help in this case.
If you want to solve this issue, then you’ll need to try out a couple of solutions. But before proceeding forward, do create a system restore point so that you can revert back to an earlier stage, just in case something goes wrong.
Solution 1: (this solution really worked for many users)
Navigate to your C:\Windows folder, and look for a folder named as AUInstallAgent. If there’s no such folder, then create it. To do so, you’ll need to be logged-in as administrator.
Clean uninstall the app and then re-install it again.
Disable the security software as well as the Firewall and try again.
Try running the System File Checker tool. To do this, type CMD on the Start Screen, right-click on it and click on Run as administrator. Type “sfc /scannow” and hit Enter.
Go to C:\Program Files\ and create a folder named as “WindowsApps.” Once done, Restart the PC.
Run the following command in the command prompt (with admin rights):
- net stop wuauserv (hit Enter)
- rename c:\windows\SoftwareDistribution softwaredistribution.old (hit Enter)
- net start wuauserv (hit Enter)
If all else fails, then unfortunately, the only solution that remains is to re-install Windows 8.
Do let me know if the above solutions worked for you.